Shipping policy
Where we deliver and what it costs
| Destination | Delivery | Rate | Free delivery |
|---|---|---|---|
| France | Standard, 3 to 5 business days | €7.99 | Orders of €185 or more |
| France | Express, 1 to 2 business days | €12.99 | Not available |
| European Union | Standard, 3 to 5 business days | €22.00 | Orders of €250 or more |
| United Kingdom | Standard | €29.00 | Not available |
| United States | Standard | €29.00 | Orders of €350 or more |
We deliver to the United Kingdom for orders of €165 or more.
For any other country, contact us at contact@siwf.eu before ordering.
The delivery options and times available for your address are confirmed at checkout.
Order processing
Orders are prepared and dispatched within 3 business days. You receive an email with a tracking number when your order ships.
Customs duties and import taxes
European Union. Prices include VAT. There is nothing more to pay on delivery.
United Kingdom, United States and other countries outside the European Union. Prices are shown without French VAT. Import duties, taxes and customs clearance fees are charged by the country of delivery. They are payable by you when the parcel is delivered and are not included in our prices or shipping rates. The amount depends on your country's rules; contact your local customs office for details.
Problems with a delivery
If your parcel is late, damaged or missing, email contact@siwf.eu with your order number.